Analytics

Know your visitors

Real-time visitor tracking, conversation trends, and team performance metrics. All in one dashboard.

47
Active Visitors
12
Open Chats
384
Messages Today
28s
Avg Response
Conversation Volume
MonTueWedThuFri
Live Visitors
Live View

See visitors in real time

Watch visitors arrive and browse your site as it happens. See their location, current page, browser, and session duration. Click any visitor to start a conversation.

  • Live visitor count and location
  • Current page and browsing history
  • Browser, OS, and device detection
  • One-click to start a proactive conversation
47 visitors online
🇺🇸
Visitor from San Francisco
/pricing
4m 32s
🇬🇧
Visitor from London
/features
2m 15s
🇯🇵
Visitor from Tokyo
/docs/api
8m 03s
🇩🇪
Visitor from Berlin
/about
1m 47s
🇦🇺
Visitor from Sydney
/pricing
3m 22s
World Map

Visitors from everywhere

A live world map shows where your visitors are coming from. Animated dots pulse as visitors arrive, giving your team a real-time sense of global reach.

  • Live dot visualization by country
  • Top countries and cities breakdown
  • Filter by time range
  • Geographic trends over time
38%
United States
15%
United Kingdom
12%
Germany
Reports

Track trends over time

Historical reports show conversation volume, resolution times, and team performance across custom date ranges. Spot patterns and make data-driven staffing decisions.

  • Conversation volume trends over 7, 30, or 90 days
  • Average first response and resolution times
  • Message volume breakdown by agent vs customer
  • AI suggestion acceptance and performance
Avg First Reply
28s
-12% vs last period
Avg Resolution
4.2m
-8% vs last period
New Conversations
384
+15% vs last period
Resolution Rate
94%
+3% vs last period

Data-driven support

Know your visitors, measure your team, optimize your service.

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