Pay for what you use
Start free with generous limits. Scale smoothly with predictable, transparent pricing.
Free
$0/month
Get started with live chat. No credit card required.
Start Free100 messages per month
1 team member
Basic chat widget
Live visitor tracking
Unlimited conversations
10 help center articles
5 canned responses
AI generation
Analytics & reports
Contact export
Priority support
Most Popular
Business
$10/month
Everything in Free, plus AI, analytics, and unlimited team members.
Get Started1,000 messages included
Then $0.02 per message
$10 AI generation tokens included
Full analytics & reports
Visitor geolocation
Unlimited team members
Unlimited help center articles
Unlimited canned responses
Full widget customization
Contact CSV export
Priority support
Example: A team sending 3,000 messages/month on Business would pay $10 base + $40 overage = $50/month
Full feature comparison
| Feature | Free | Business |
|---|---|---|
| Monthly messages | 100 | 1,000 included |
| Overage pricing | Not available | $0.02 / message |
| AI generation | $10 tokens included | |
| Analytics & reports | ||
| Live visitor tracking | ||
| Team members | 1 | Unlimited |
| Conversations | Unlimited | Unlimited |
| Chat widget | ||
| Widget customization | Basic | Full |
| Help center articles | 10 | Unlimited |
| Canned responses | 5 | Unlimited |
| Contact export | ||
| Priority support |
Frequently asked questions
What counts as a message?
Every message sent between your agents and contacts counts toward your monthly limit. System messages, internal notes, and AI suggestions do not count.
How does overage billing work?
On the Business plan, your first 1,000 messages are included. After that, each additional message costs $0.02. Usage is calculated monthly and billed at the end of each billing cycle.
What are AI generation tokens?
AI generation tokens power the AI reply suggestions feature. The Business plan includes $10 worth of tokens per month. Token usage depends on conversation length and complexity.
Can I switch plans anytime?
Yes. You can upgrade from Free to Business at any time, and your new plan starts immediately. If you downgrade, the change takes effect at the start of your next billing cycle.
Is there a limit on conversations?
No. Both plans include unlimited conversations. The message limit applies to total messages sent across all conversations.
Do I need a credit card for the free plan?
No. The Free plan requires no credit card. Just sign up and start chatting.